How Olympus Movement Increased Revenue Per Claim and Cleared a 6-Month Backlog

When they started working with Atlas, Olympus Movement was credentialed with just two carriers and sending claims manually through an old clearinghouse. Their claim tracking system was an Excel spreadsheet, and they had a 6-month backlog of claims that had never been followed up on. The practice had a mix of cash-pay and insurance patients, and leadership was debating whether to expand into new insurance lines but had no way to evaluate which ones were worth pursuing.

The challenge

• Manual claim submission and tracking. Claims were being submitted manually through an outdated clearinghouse, then tracked in a spreadsheet. There was no automated reconciliation, no real-time status updates, and no reliable way to catch claims that had fallen through the cracks.
• 6-month backlog. Hundreds of claims had gone unworked for months. Without a system for flagging unpaid or denied claims, the backlog had grown silently and nobody knew how much money was sitting on the table.
• Limited payer mix with no data to guide expansion. The clinic was credentialed with only two carriers. They wanted to take on more insurance lines but had no way to compare reimbursement rates across payers or model the financial impact of adding new ones.

What we did

Correct CPT coding with MPPR rules. We reviewed coding with the providers and found that multi-procedure claims were not being coded correctly under CMS Multiple Procedure Payment Reduction rules. Fixing this across the practice increased revenue per claim by 5.5%.

Clearinghouse migration and real-time tracking. We moved Olympus Movement off their legacy clearinghouse and onto a modern platform integrated with the Atlas portal. Claims now flow automatically with real-time status tracking, automated follow-up alerts, and no more Excel spreadsheets. The 6-month backlog was worked through and resolved.

Data-driven payer strategy. With cleaner data flowing through the new system, we were able to show the clinic exactly how much they were earning per claim across their insurance lines. The results were striking: reimbursement varied by up to 80% per claim depending on the payer. This gave leadership the numbers they needed to make informed decisions about which new insurance lines to pursue and which ones were not worth the administrative overhead.

Results

The combination of correct code ordering, modern infrastructure, and better data gave Olympus Movement a meaningful lift in both revenue and efficiency. Revenue per claim increased 5.5% from coding corrections alone, and denials dropped 12% after the clearinghouse migration eliminated the manual errors that had been causing rejected claims. The backlog that had been growing for six months was cleared, and the practice now has the tools and visibility to manage its revenue cycle proactively instead of reactively.